Delta Ashland Downtown Secures Prestigious Marriott Hotel Hero Award

ASHLAND, KY – Delta Hotels Ashland Downtown, an esteemed member of the LBA Hospitality portfolio located in Ashland, Kentucky, has been honored with the prestigious Marriott Full-Service Hotel Hero Award. This distinguished accolade is bestowed by Marriott International to a select few within its expansive network of over 1000 full-service hotels. The award celebrates those who exhibit outstanding service, demonstrate resilience in the face of adversity, and actively engage in impactful community initiatives. The Delta Ashland Downtown shines brightly among its peers, being one of only five hotels globally to achieve this esteemed recognition.

Service Beyond Expectations
Under the visionary leadership of Jackie Hymel, named General Manager of the Year by Delta Hotels in 2021, the Delta Hotels Ashland Downtown launched several heartfelt initiatives, deeply ingraining itself within the fabric of the Ashland community. The team’s passionate endeavors include:

• Crafting care packages to bring comfort to the homeless
• Offering hope and support to mothers recovering from substance abuse
• Creating Easter baskets to spread joy among autistic children
• Orchestrating canned goods drives to nourish the needy
• Weaving lap blankets for cancer patients, providing warmth for warriors
• Providing free prom dresses and experiences, realizing prom dreams for underprivileged girls

These initiatives are not merely gestures but embody Delta Hotels Ashland Downtown’s commitment to the LBA C.A.R.E.S. initiative, showcasing a culture of service that flows through the veins of LBA Hospitality.

Leadership Perspectives at LBA
LBA Hospitality’s COO, Farrah Adams, praised the outstanding work of the team, stating, “Jackie and her team at the Delta are shining examples of our C.A.R.E.S. initiative, embodying what it truly means to be Caring Associates Ready and Empowered to Serve. Their dedication to making a difference in the lives of those around them is inspirational and they deserve every bit of this recognition.”
Jackie’s leadership also shines within her team, evidenced by fundraising efforts to support an associate’s family with burial expenses and ensuring that school-aged children of hotel staff were equipped for academic success. These actions speak volumes of her dedication not only to the community but also to her associates, establishing a culture of compassion and solidarity within the hotel.
Jackie Hymel shared her thoughts, “Receiving this award is a powerful acknowledgment of our team’s spirit and commitment to our community. It’s their tireless efforts that have truly set Delta Ashland Downtown apart.”

About the Award
The Marriott Full-Service Hotel Hero Award is a testament to extraordinary determination and courage, recognizing properties for exemplary service and significant community contributions. This year’s recognition of the Delta Ashland Downtown Hotel underscores both the hard work of its team and its profound impact on both guests and the local community.
For more about the Delta Ashland Downtown Hotel’s exceptional approach to hospitality or to book your stay, please visit www.marriott.com/htsda.

About LBA Hospitality
Established in 1973, LBA Hospitality is one of the leading hotel management, development, and consulting companies in the US. With an extensive portfolio of award-winning hotels in the East, Southeast, and Southwest, LBA Hospitality is a recognized leader in developing and operating the most respected brands under Marriott, Hilton, Hyatt, Best Western, and InterContinental Hotel Group franchise licenses. For more than five decades, LBA Hospitality has continued to set a higher standard in hotel development, management, and guest satisfaction, resulting in sustained, profitable growth for owners. For more information, visit www.lbahospitality.com.
About Delta Hotels by Marriott
Delta Hotels by Marriott creates a seamless travel experience in over 125 locations across North America, Asia, Europe and the Middle East, and Central America and Caribbean. Delta Hotels focuses on the details that truly matter, delivering a streamlined and flawless stay for its guests every time. The brand’s simple and intuitively designed rooms, free Wi-Fi, exclusive Delta Pantry for Marriott Bonvoy Elite members, and convenient dining options offer travelers an effortlessly comfortable and stylish place to stay.

Contact:
Melanie Shammout, LBA Hospitality
News@lbaproperties.com